Category: Sugarman News

Meet our team at Macclesfield Old Town Hall Adult Social Care Recruitment Event

Are you looking for a rewarding new job in the Macclesfield Area? Cheshire East Council are hosting a drop-in Adult Social Care Recruitment Event for anyone interested in finding out more about a career in Social Care, and we’re delighted to be attending to talk about our opportunities!

When and where is the event?

  • Tuesday 5th July 2022 – 10.00am – 1.00pm
  • Capesthorne Room – Macclesfield Old Town Hall, SK10 1EA

There is no need to book, just turn up!

What is it like to work in social care with Sugarman Health and Wellbeing?

Our care and support workers provide  customised ‘care plans’ tailored to the status, conditions, preferences, hobbies and lifestyle of the individuals we look after. Our mission has always been to offer the highest standard of care to our clients and we are proud to have made a difference to the lives of thousands of individuals and their families in the last decade! By working with us, you could be part of our journey to make a difference to so many people’s lives!

If love to help others and you are kind and caring you might have what it takes to be a care professional! Come and speak to our team about the opportunities we have available in your area!

Can’t make it on the day?

Can’t make on the day, or looking for roles somewhere else in the country? Don’t worry, you can find all our latest vacancies here on our website. Click here to view our latest roles.

Alternatively, get in touch with your nearest branch and they will be happy to talk to you about the opportunities that might be right for you! Find your nearest branch here.

 

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Dorset services rated Good across the board by CQC!

We are very pleased to confirm that our recent inspection by CQC saw our Dorset branch rated as Good across all five areas of inspection.

Who are CQC and why are their inspections important?

CQC (the Care Quality Commission) are the independent regulator of all health and social care in England. We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve where needed.

What does the inspection look for?

The inspection, made in March 2022, looked to ensure that the services we provide across Bournemouth, Christchurch and Poole are safe, effective, caring, responsive and well-led. This means:

  • Services are Safe – this means CQC looked for evidence that that people are protected from abuse and avoidable harm.
  • Services are Effective – this means CQC looked for evidence that people’s care, treatment and support achieve good outcomes and promote a good quality of life, based on best available evidence.
  • Services are Caring – this means CQC look for evidence that we involve people and treat them with compassion, kindness, dignity and respect.
  • Services are Responsive – this means CQC look for evidence that the service meets people’s needs
  • Services are Well-led – this means CQC look for evidence that our service leadership, management and governance assure high-quality, person-centred care; supported learning and innovation; and promote an open, fair culture.

The inspections are carried out by inspectors who look to confirm we meet all legal requirements and regulations associated with the Health and Social Care act 2008. As part of the inspection, CQC speak to our service users and their families to understand their views on our services.

Here are some of the highlights of the report:

“People told us they felt safe when supported by the care staff. People and their relatives described both care and office staff as being kind, competent and well trained.”

“Risks in people’s lives were well known with all avenues explored to minimise the identified risks without being unduly restrictive. A professional noted staff “demonstrated good competence in keeping people safe and managing risk.”

“People were supported by safely recruited staff who had received safeguarding training and demonstrated a good understanding of the signs and symptoms that could indicate someone was experiencing harm and abuse. A person expressed, “I feel really comfortable and confident with the way they care for me.” Staff were confident if they raised concerns appropriate action would be taken.”

“People and their relatives felt listened to and involved in their day to day care. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.”

What does it mean to us?

The report doesn’t just cover how our service users feel, it also takes into account our amazing staff, noting “Care staff and office staff worked cohesively. Staff told us they enjoyed working for the service and supporting their colleagues. Staff told us the service were flexible in helping them manage caring responsibilities and have a good work-life balance.

Heather Hepworth, Registered Manager for Sugarman Health and Wellbeing Dorset said, “We are delighted to have our hard work recognised by the CQC, its testament to the incredible work all our team pull together to do. It takes every single one of us to make a difference to our service users lives and it’s brilliant to get the recognition from CQC that supports everything we do on a daily basis.”

Mark Woolley, Managing Director at Sugarman Health and Wellbeing added “This is a great achievement for our Dorset team and reflects the hard work they put into delivering the best standard of care service possible for our service users. I’m glad to see our team’s dedication reflected in the recent Good rating from CQC.”

You can view the full Sugarman Health & Wellbeing Dorset CQC inspection report online here.

Are you interested in speaking to us about receiving continuing healthcare at home? We pride ourselves on delivering a responsible and personalised service caring for individuals of all ages with a variety of complex care needs. Speak to our Dorset team on 01202 606006 or email dorset.complex@sugarmanhealth.com.

Are you interested in joining our team? We are currently looking for Health Care Assistant to join our team across the region including in Bournemouth, Wareham and Poole – see all our current vacancies online here.

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Meet our Occupational Health Team at Health and Wellbeing @ Work 2022

We are absolutely delighted that our Sugarman Occupational Health Services team will be exhibiting at this year’s Health & Wellbeing @ Work event at Birmingham’s NEC.

What is it?

Taking place in the Birmingham NEC on 15th – 16th March 2022, this is the UK’s largest event dedicated to improving the health, wellbeing, safety, behaviour and culture of today’s workforce

Who’ll be there?

Paul Bennett, Melanie Maiden and Nicola Phillips from the Sugarman team will be attending to let you know all about the services Sugarman can offer your organisation, including Health Surveillance, Education and Training, OH Physician Services, Medical Assessments, EAP Services and OH Recruitment Services.

What’s in it for you?

This year’s conference includes talks from leading industry experts on topics including:

  • National Policy and Future of Work
  • Emotional Wellbeing
  • Mental Health
  • Coaching and Coaching Psychology
  • Working With Health Conditions
  • Neurodiversity
  • Employment Law and Policies
  • Managing MSDs and Ergonomics
  • Shaping Culture and Value
  • Occupational Psychology
  • Building Resilience
  • Diversity and Inclusion
  • Employee Engagement and Experience
  • Safety Behaviour and Culture
  • Women’s Health
  • Management and Leadership

You can find details of the full 2022 programme here.

Tickets and how to get there

Tickets for the event start from £60 and are available here.

The event takes place at Birmingham NEC.

The NEC is one of Europe’s largest exhibition and conference centres.  Its central location means that it is easy to reach from all parts of the country with an excellent road, rail and air network.  There is plenty of on-site parking, hotels, café and restaurants.

Downloads

  • For details on how to reach the NEC by car, train, bus, coach or plan please click here
  • For an external plan of the NEC complex, click here
  • For details of on-site facilities at the NEC, click here
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New COO for HCRG’s Health & Social Care Division

Gezz Van Zwanenberg has been appointed as the new Chief Operating Officer for HCRG’s health and social care division, where he will play an instrumental role in helping the team meet ambitious growth targets.

Gezz has a background of leadership in both operational and strategic roles in the military, health and business settings. He served as a squadron leader in the RAF, and as a consultant nurse in Critical Care, Gezz was awarded the Ambulance Service Institute President’s award for Critical Care Air Support to patient care during Operations in Afghanistan while leading the CCAST teams.

He has also been recognised for leading multiple large successful projects including, winning the Health Service Journals 2017 patient safety award. Whilst in the past year, Gezz has been part of the NHSE/I London critical care cell in response to the pandemic with a clinical lead/liaison role between NHS, Military, LAS and the Nightingale hospital, as well as maintaining his role as the Nurse and Project Lead in NWL which he has held for 10 years.

Gezz commented: “I am delighted to join the HCRG family. I am excited to start this new role and I am really looking forward to adding value, energy and influencing colleagues, teams and patients.”

Gezz will support the management teams across the portfolio of brands, including CRGHCLJigsaw and Sugarman, and will be responsible for group-wide operations, as well as taking the helm of a number of the smaller business units, to ensure each arm of the business is fully supported and empowered to grow.

In his new role, Gezz will also be taking responsibility for the group-wide clinical governance agenda, diversification agenda and the continuous improvement plan.

Gary Taylor, Group CEO, said: “Gezz brings a wealth of experience and a great blend of leadership, management and clinical skills and insight. He compliments the fantastic management team I already have in place and will support me and the team in expediting the growth of our sustainable staffing services, whilst also enhancing the care delivery and occupational health arms of the business with his wealth of clinical expertise.”

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Waking up to Change

Last month, our teams across Sugarman & other Cordant brands took part in Centrepoint’s annual Sleep Out Event

We raised over £5,000 for the events held in London & Manchester, which Centrepoint will use to help them fight youth homelessness.

We are incredibly proud of the individuals who took part in the event, giving up their time & experience a snippet of the struggle that homeless youth have to endure daily – even in the cold winter months.

Visit Centrepoint’s sight to read more & look at the type of work they do

Photos below from the London event!

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International Women’s Day 8th March. Meet Sophie

It’s International Women’s Day and to show our support, we are featuring some fantastic women across the Sugarman Group business every day this week.

Our colleagues are sharing their experiences of work, their inspirations and talking about their career journey.

Today we feature Sophie Taylor at Sugarman Group.

What is your current role & what does it entail?

I’m Marketing Manager for Sugarman Group, handling all marketing activity and communications for our brands in the UK and Australia – a really varied role where no day is the same!

Where did your career begin?

I decided in my teens I wanted to work in PR and communications (I love talking!) and planned my studies around that, choosing English, Art and design for my A Levels. I then went on to University to study Communications Studies with Public Relations which was a great experience. I worked part time during my studies doing PR roles until I graduated and progressed through various businesses, from interiors, utilities and construction, to health care, training and now at Sugarman in marketing for the recruitment industry!

How have you found being a woman, working in your sector?

I’ve been very fortunate to work within businesses that pioneer all colleagues, whether male or female, which has been enlightening. I’m a working mother which has its challenges when you have deadlines to meet but also nursery drop off, lunch boxes to pack and trying to balance giving my son and husband quality time and not glued to my phone! I think being in my 30’s, my experience is that women are demonstrating we can have it all (albeit with the help of coffee!)

What are the current challenges for women in your sector?

In this sector, it really has a nice balance and I believe the challenges are equal for both men and women – not enough hours in the day but the opportunities are endless.

Which women in the media inspire you?

I absolutely love Jo Malone and Karren Brady – two very strong business women who rock having a family and running successful brands and public images. Both have battled ill health and they have not let it hold them back – amazing!

Who has inspired you growing up/throughout your life?

My parents have always been very career minded which has been a big inspiration to me. My mum worked as a teacher in Business which had great challenges and was very demanding, but yet she never missed a sports day or parents evening, I always knew my parents were there.

In my 30’s, my sister is now a great inspiration to me. She’s 4 years younger than me and although she was a bit of a wildchild (which I remind her of constantly!) she has made a career for herself and has become a tenacious young woman working in an marketing and events role, travelling across the UK and working with some fantastic brands! I’m exceptionally proud of her.

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International Women’s Day 8th March. Meet Amanda

It’s International Women’s Day and to show our support, we are featuring some fantastic women across the Sugarman Group business every day this week.

Our colleagues are sharing their experiences of work, their inspirations and talking about their career journey.

Today we feature Amanda Hunt at Sugarman Australia.

What is your current role & what does it entail?

My current role is the Team Manager of Allied Health in the Sugarman Sydney office.  A billing Manager, so whilst managing a team, contributing to the overall focus and profit. I also coach and support the team: understanding Allied Health market and being knowledgeable to discuss with clients and candidates: Negotiating with clients: Interviewing and supporting candidates: And having a handle on the profit and loss aspects of the business. It’s a varied interesting role that I enjoy.

Where did your career begin?

My career in recruitment began many moons ago, 15 years approx, whereby the famous reason “ I fell  into recruitment” comes into play. I did start and partially complete a Psychology Degree however did not complete the final modules, whilst I had a full-time Recruitment role. I have achieved other courses since one being I  gained Level 3 in Beauty Therapy passing with distinction. And I love doing wedding makeup at the weekends, although that has taken a back seat since moving to Australia, too busy Sup Boarding and checking out the scenery now. A great work life balance does exist.

How have you found being a woman, working in your sector?

In the beginning of my career, heavily male based however that has evened out over the years. Also varying in the recruitment sectors as I did start in the Finance and  Engineering sector. Other than that, just normal business being a woman, as per normal.

Is enough being done in the UK/Australia to promote women in the workplace?

To promote woman in Uk and Australia, yes. I worked in the UK for Cordant People and then was sponsored over to the Sugarman Australia part of the business. I went from Senior Consultant to Team Manager in less than 17 months. And littered through our business some strong woman in high achieving roles.

What advice would you give someone looking to start working in your sector?

Lend yourself to the Sugarman Core Values. (Candour, Disruptive innovation, Collaboration, Relentlessness) and maintain a high integrity, professionalism and a good old fashioned thick skin. And you will be just fine, and go far.

Which women in the media inspire you?

Oprah Winfrey, Lady Gaga (Although detest her name, not that she would mind that)

Who has inspired you growing up/throughout your life?

My parents. My best friend. Teachers. Anyone who has persevered in the face of adversity and triumphed, and has done that continuously throughout life with their grace and empathy intact. Always face your head towards the sun, that way the shadows fall behind you!

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International Women’s Day – 8th March. Meet Melissa Schook

It’s International Women’s Day this Friday 8th March and to show our support, we are featuring some fantastic women across the Sugarman Group business every day this week.

Our colleagues are sharing their experiences of work, their inspirations and talking about their career journey.

Today we feature Melissa Schook, Dental Recruiter at Sugarman Australia.

What is your current role & what does it entail?

Currently I am a Dental Recruiter for Sugarman Australia based in Perth, Australia. My role is of a 360 degree nature so I manage the full recruitment cycle from candidate generation to full account management. I currently focus on the Victoria & the Northern Territory markets. I recruit for all roles within the Dental sector.

I am currently in a development program to become a Team Leader so another part of my role is to support my Divisional Manager in picking up some additional duties with our permanent team (a wonderful team of 4 Wellbeing & Dental recruiters), additional duties include but not limited to; weekly reporting & coaching other junior members of the team.

Where did your career begin?

Like many others I fell into recruitment, my working life started working in McDonalds. I was a store 2IC at 17 years old. I then worked in a Metallurgy testing company & in 2012 I went to register as an admin temp for a white collar recruiting company & was offered a role with them instead. After a few months I took over the role as white collar recruiter and primarily worked in the technical engineering sector.

I started with Sugarman International in 2014 when we opened our doors in Perth as the Compliance Officer & Team Administrator. After having my second child I returned into a payroll/accounts capacity and eventually my current manager Janine was able to twist my arm into joining her on her recruitment team.

How have you found being a woman, working in your sector?

Working within Healthcare has been great, I do come across a lot of like minded women who are mothers who balance a full time work life as well, so I feel like it is easier to connect with people.

In the engineering sector some people could be a little condescending, jumping to an assumption that a woman wouldnt know what the engineering or construction roles would entail. I used to make sure I had done my research and I could easily correct their assumption and it would drive me even more to fill that vacancy quickly!

What are the current challenges for women in your sector?

A challenge I often see is women trying to enter back into the workforce and employers are not willing to give them a fair chance. I appreciate that if there has been a long gap in someone being at work they may need some updated training on systems.

Is enough being done in the UK/Australia to promote women in the workplace?

I think Australia has a longer way to go than the UK in terms of more organisations facilitating taking maternity leave viable (generally no maternity payments are offered from employers in Australia) and also the government supporting more with child care so it is more viable for both parents to return to work.

What advice would you give someone looking to start working in your sector?

My advice would be that you cannot take people too seriously in Recruitment, people are going to be short with you and/or rude – it will be all the more sweeter when they need your help! Also just get stuck into it – the foundations of recruitment are simple you just have to work hard and not be afraid of the phone and networking.

Would that advice be any different to a woman looking to start working in your sector?

I would just reflect on my own experience. As a working mum you have to remember not to be too hard on yourself to be perfect or to go to every assembly – as long as you are there for the important moments that’s what will count, and it is ok to want it all in terms of a family and a career that you can be proud of.

Which women in the media inspire you?

This is a hard one.. I do not pay that much attention to the media – I would have to say Ashley Graham, she certainly broke the internet and shed a more positive light on body image. Being a woman I know how we can pick ourselves apart when it comes to our bodies and having 2 girls I want to instill an attitude of confidence and not to let anyone bring you down!

Who has inspired you growing up/throughout your life?

My Mum of course, she also worked the majority of my childhood. She did a variety of things including working god awful hours before & after school (I would get my brother ready and she would get home in time to run us to school). My Dad is also a grafter – through them both I learnt the value of hard work, no matter what your job is you should always take pride in what you do.

I wanted to do the same for my family & girls – I like the fact that I can show them that a mum’s role can also be to support the household financially and you will find my toddler walking around in her heels, with a fake mobile, baby & calculator just being a mum!

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International Women’s Day – 8th March. Meet Emma Farren

It’s International Women’s Day this Friday 8th March and to show our support, we are featuring some fantastic women across the Sugarman Group business every day this week.

Our colleagues are sharing their experiences of work, their inspirations and talking about their career journey.

Today we feature Emma Farren, Registered Manager at Sugarman Health & Wellbeing Watford.

What is your current role & what does it entail?

I am Registered Manager for Watford Complex. I manage a team of 14, responsible for 56 clients from Northampton to Dorset with complex care needs.

Where did your career begin?

I started with Prime Time as part-time payroll support and moved to complex care expanding to full time hours quite quickly. We changed our client base from predominantly domiciliary care to complex care and grew rapidly. We are now the largest branch within the company and have been for some time. I was promoted to Care Coordinator, Team Leader, Service Delivery Manager and most recently Registered Manager.

How have you found being a woman, working in your sector?

This sector seems to be one in which woman blossom and have the opportunity to become figures of authority and succeed. We are a predominantly female team, and whilst that can bring the stereotypical challenges at times it also creates an extra group of friends who empower each other at every opportunity. Some of the women I have met here have become my closest friends, and I admire each of them and the amazing roles they do.

What are the current challenges for women in your sector?

The main challenge is this is not a 9-5 role. Care, especially complex care, is 24 hours.

As a single working mum of twins, finding the work/home life balance is tricky regardless, within complex care it is even more so.

Is enough being done in the UK to promote women in the workplace?

I think it’s great the issues are finally being openly discussed. There is no justification in my mind for women to be paid less or given any less opportunity. As the saying goes ‘Whatever you give a woman she will make greater’ (the rest of this quote is probably not completely appropriate!)

Which women in the media inspire you?

With a 12 year old daughter I am really conscious of the effect of women in the media – I enjoy Jennifer Lawrence and Emma stone. They are successful, but are not perfect and don’t promote that they are. It’s fine to fall in front of the audience at an awards ceremony – what’s important is what you are there for and the achievement!

Who has inspired you growing up/throughout your life?

My mum and my friends. All the women around me growing up were workers. They come across difficulties, manage them with grace and dignity, and whilst they may fall, they will always, always dust themselves off and get up again.

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International Women’s Day – 8th March 2019. Meet Tahlia Bromfield

It’s International Women’s Day this Friday 8th March and to show our support, we are featuring some fantastic women across the Sugarman Group business every day this week.

Our colleagues are sharing their experiences of work, their inspirations and talking about their career journey.

Today we feature Tahlia Bromfield, Recruitment Consultant at Sugarman Australia.

hat is your current role & what does it entail?

Recruitment Consultant across the area of Aged Care and Disability Support Workers.

Where did your career begin?

I started in the industry as a compliance trainee and quickly progressed into the Academy to land on my desk as a consultant in October 2018.

How have you found being a woman, working in your sector?

There are just as many men as women that work within the Recruitment and Welfare sector. Personally I have found both the industry, as well as Sugarman, to be very supportive and encouraging of women within the workforce. It’s refreshing to see that the majority of Divisional Managers within Sugarman Australia are women and I look forward to them becoming Directors in the near future.

What are the current challenges for women in your sector?

I don’t really believe there are any specific challenges as of yet in this stage of my career.

Is enough being done in the UK/Australia to promote women in the workplace?

In some sectors it has been addressed and managed well, although there is still a long way to go but the corrects steps are being taken to promote women in the workplace.

What advice would you give someone looking to start working in your sector?

Have confidence and never self doubt. This isn’t a easy industry but hard work will definitely show – be prepared to put in the effort.  Never take anything personally and have fun along the way.

Which women in the media inspire you?

Turia Pitt – Australian burn victim and Ellen Degeneres! Both courageous very influential individuals.

Who has inspired you growing up/throughout your life?

My Parents and Managers/Director  (previous and current) – I have always been in a supportive environment with individuals who will always go above and beyond.

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