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A message from our Group CEO on International Recruiters Day

This International Recruiters Day, I just wanted to say a few words of thanks to all of those who have worked tirelessly over what has been a challenging 12 months for the recruitment sector.

I want to start, by thanking my incredible health and social care recruitment teams, across the HCRG portfolio. From the locum AHP, Doctors, HSS, Mental Health, Nursing, Social Care and Clerical recruitment teams who rallied together to provide essential workers to the NHS and Private Hospitals throughout the pandemic; to our permanent recruitment team who, faced with closed borders and no travel zones, still managed to ensure that we could place essential international healthcare workers directly onto the NHS frontline.

Thank you too, to the absolutely fantastic health and social care workforce whose efforts I can’t even put in to words. Your selfless determination to care for the health of a nation, our friends, families and loved ones is nothing short of heroic.

I am immensely proud of all those working in the recruitment sector. Of course, those working in health and social care have continued to connect essential staff to the NHS and other health and care organisations – but too, those who are introducing new opportunities to a fantastic collective of individuals, who through no fault of their own have lost jobs and careers due of the pandemic.

The UK recruitment sector contributed £42.3bn to the economy in 2019*, and whilst the pandemic is predicted to have reduced this by circa 20% in 2020, this is still a phenomenal achievement. Put into perspective, in 2019, the arts, entertainment and recreation sectors contributed £30.7bn.

I have no doubt that the recruitment sector will play an essential role in helping the UK recover over the next few months and years, and I’m excited for everyone involved.

Gary Taylor, Group CEO – HCRG Health and Social Care




What skills do you need to work in care?

Social Work

The coronavirus pandemic has seen the UK forced into an unprecedented situation – we’ve changed the way we socialise, the way we travel and the way we work.

The health and social care industry has been massively affected by the pandemic – we’ve needed to adapt, follow new, rigorous processes to keep our service users safe.

Sadly, for many, particularly in the retail sector, work has not been possible as stores and hospitality venues have closed, with many not looking to reopen again. We’ve seen retail industry giants like Arcadia group disappearing, meaning a lot of people looking for jobs.

Well, did you know that a lot of the skills you gain working in retail jobs are transferrable skills, meaning they could be valuable for a career in care?

What skills do you need to work in care?

People skills and a passion for helping others

Of course, your job in care will be looking after people, so being a people person is vital! Everyone has a story to tell and you’ll learn this as you get to know your clients. The bonds formed between clients, client’s families and their carers is often a very special one – if you are someone that loves to get to know people this will serve you well.

Communication skills

Communication skills are vital for working as a carer, both in terms of written communication and face to face contact. Your service users or clients will often need to have their care explained to them. It’s important that this happens to preserve a clients dignity as much as possible. You’ll also need adequate written English skills to be able to things like writing up care plan details and reporting incidents in writing.

Working well under pressure

Working well under pressure is a really useful transferrable skills to have in a career in care. As well as being able to perform your job safely and effectively to keep others safe and healthy, you’ll need to remain healthy and well yourself, physically and emotionally.

Flexibility and commitment

A career in care is desirable for lots of people as care has no set hours! Its 7 days a week , 365 days a year – we are so grateful to our colleagues that look after people through the night, at weekends, on bank holidays and on days that many would spend with their families.


You are looking after vulnerable people who are dependent on your care, who often are dealing with frailty, chronic illness and possibly memory loss that can make basic everyday activities a challenge. This is a massive responsibility to bear but one that you may thrive on if you enjoy the challenge and pride yourself on the ability to act responsibly and for the benefit of the person you are looking after.

Cultural awareness

In your previous jobs you will no doubt have worked with people from all walks of life and different cultures. This will be a very useful skills for a care role as you will no doubt need to look after people from other cultures. Getting to learn people stories and celebrate with them is one of the most rewarding part of care in terms of the relationships you form with the people you look after.


We’re working with a common goal at Sugarman Health and Wellbeing and that is to improve the lives of people that we look after. We takes a person-focused attitude to the care that we provide and appreciate the every person will have “tailored requirements” – we’ll work hard to acknowledge their likes and dislikes, daily needs and medical needs in order to give them the best care possible.

Learning new skills

Many care roles need the above transferrable skills, but don’t necessarily need you to have prior experience in care. You will however need to have the ability to learn new skills and retain important information. We offer mandatory training to ensure that all of our care workers are qualified to the appropriate level, to protect and safeguard the clients you support. Our training ensures you will be trained in line with the Government’s Skills for Care guidelines, and we also offer specialist training schemes that are developed to provide greater knowledge, awareness and qualifications around key specialist subjects such as Autism Awareness, Airway Management and Stoma Care.

Are you looking for a job in care?

If you are looking for work and would consider a job in care, we’d love to speak to you! With branches all over the country we can offer care jobs in the West Midlands, Cardiff, Essex, Cheshire, Dorset, West Yorkshire, Merseyside, London, Manchester, Surrey and more! Search for our latest care jobs on our website.


Winter Car Care Tips for Support Workers

With the winter weather drawing in, we all know that warnings of icy roads can dominate the weather, news AND travel! Even though roads may be a little quieter with some working from home these days, it’s inevitable that wintery weather might still cause hold ups, and its important we make sure we can get to our clients!

That’s why it’s so important to have your car prepared for winter ahead of travelling to and from your locum placements, or visiting your Christmas bubble. Here are some of our top winter car care tips for healthcare workers on the road!

Keep your car well maintained

Car mechanic replacing and pouring fresh oil into engine at maintenance repair service station.

There’s nothing worse than a warning light coming on when you’re miles from a garage… except perhaps the car grinding to a halt in freezing cold or pouring rain! Take steps to avoid anything going wrong by carrying out some basic maintenance checks as soon as possible, preferably before the really icy weather sets in.

This should include:

  • Checking your car’s oil level
  • Checking your car’s coolant level
  • Check your car’s tyre pressures
  • Check all your lights including indicators are working

It’s also a good idea to get a mechanic to give your car a once over and get it serviced – this will check that everything is ok with your break, battery, air filtration; and tire treads. As well as the essentials, you don’t want to find that things like your windscreen wipers or heated windscreen have stopped working.

Put together an emergency kit

woman and cute jack russell dog enjoying outdoors at the mountain into the car. Travel concept. winter season

When it comes to travelling, especially when you’re driving long distances, there’s no such thing as being too prepared!

Prepare for emergencies and problems by putting together an emergency kit to keep in your car.

This should include everything you’ll need for if you get stranded by the side of the road for a while.

  • A portable power bank to charge your phone
  • A torch and extra batteries
  • Deicer for your windscreen
  • A first aid kit
  • Jump start cables
  • Tire gauge
  • A blanket or sleeping bag to keep you warm
  • Hat, scarf and gloves
  • Non-perishable snacks
  • A couple of bottles of water, preferably in BPA free bottles

Plan your routes before setting off.

Close up of traveler female hand holding her phone with navigation system. Young woman traveling by car, trying to find the shortest route to a certain destination

While it can be easy to rely on sat nav or Google Maps these days, plan out the route for your destination ahead of time. Check out something like AA Route Planner and print off or write down the roads or junctions you’ll need to take.


International Women’s Day 8th March. Meet Amanda

It’s International Women’s Day and to show our support, we are featuring some fantastic women across the Sugarman Group business every day this week.

Our colleagues are sharing their experiences of work, their inspirations and talking about their career journey.

Today we feature Amanda Hunt at Sugarman Australia.

What is your current role & what does it entail?

My current role is the Team Manager of Allied Health in the Sugarman Sydney office.  A billing Manager, so whilst managing a team, contributing to the overall focus and profit. I also coach and support the team: understanding Allied Health market and being knowledgeable to discuss with clients and candidates: Negotiating with clients: Interviewing and supporting candidates: And having a handle on the profit and loss aspects of the business. It’s a varied interesting role that I enjoy.

Where did your career begin?

My career in recruitment began many moons ago, 15 years approx, whereby the famous reason “ I fell  into recruitment” comes into play. I did start and partially complete a Psychology Degree however did not complete the final modules, whilst I had a full-time Recruitment role. I have achieved other courses since one being I  gained Level 3 in Beauty Therapy passing with distinction. And I love doing wedding makeup at the weekends, although that has taken a back seat since moving to Australia, too busy Sup Boarding and checking out the scenery now. A great work life balance does exist.

How have you found being a woman, working in your sector?

In the beginning of my career, heavily male based however that has evened out over the years. Also varying in the recruitment sectors as I did start in the Finance and  Engineering sector. Other than that, just normal business being a woman, as per normal.

Is enough being done in the UK/Australia to promote women in the workplace?

To promote woman in Uk and Australia, yes. I worked in the UK for Cordant People and then was sponsored over to the Sugarman Australia part of the business. I went from Senior Consultant to Team Manager in less than 17 months. And littered through our business some strong woman in high achieving roles.

What advice would you give someone looking to start working in your sector?

Lend yourself to the Sugarman Core Values. (Candour, Disruptive innovation, Collaboration, Relentlessness) and maintain a high integrity, professionalism and a good old fashioned thick skin. And you will be just fine, and go far.

Which women in the media inspire you?

Oprah Winfrey, Lady Gaga (Although detest her name, not that she would mind that)

Who has inspired you growing up/throughout your life?

My parents. My best friend. Teachers. Anyone who has persevered in the face of adversity and triumphed, and has done that continuously throughout life with their grace and empathy intact. Always face your head towards the sun, that way the shadows fall behind you!


Sugarman Group Steps Up for the Homeless

Over 30 Sugarman Group staff members stepped out onto the streets of London in November to speak to homeless people and hand out care packages.


Figures from the charity Shelter revealed that 320,000 people are recorded as homeless in the UK, with the overall number of people rising in the last year by 13,000. This means one in every 200 people in Britain are homeless and sleeping on the streets or stuck in temporary accommodation, including hostels and B&Bs.*


At Sugarman we want to help fight homelessness. Our teams created 50 care packages to hand out in Central London. Each Sugarman division donated items towards the care packages, including socks, hats, gloves, scarves, toiletries, lip balm, bottled water, snacks, pizza and sandwiches.


Mike Osborne, Sugarman Group Chief Operating Officer said: “We all found the walk a really emotional and humbling experience, meeting individuals who are in a situation they feel they can’t escape. One gentleman we met was 67 and had been living on the streets for 15 years – we offered food and warm clothing on a cold night and the gratitude was unbelievable. Thank you to everyone who donated items for the care packages to Sugarman locations across the UK. We look forward to arranging further activities in 2019.”


Danielle Secker, Executive Assistant at Sugarman Group, organised the walk and said “Working across the UK, Sugarman sees the effects homelessness has on communities – individuals suffering alone with a lack of support and ill health. We want to try and make a difference by not only taking the first steps to help end homelessness, but also hosting regular walks to donate care packages and support to those who need it.”


Sugarman Group is part of Cordant Group, the UK’s largest Social Enterprise.  We have an overarching social mission to make a positive impact on society and the lives of others and we are always looking for opportunities to support our local communities .


*Figures obtained from



Top Jobs 18/10

If you want to register with Sugarman Health & Wellbeing or find out more about one of these excellent roles, please call your local branch number or send us your details here


Top Jobs – 11/10

If you want to register with Sugarman Health & Wellbeing or find out more about one of these excellent roles, please call your local branch number or send us your details here


Top Jobs 04/10

If you want to register with Sugarman Health & Wellbeing or find out more about one of these excellent roles, please call your local branch number or send us your details here


Apsco Charity Event

Apsco, one of the partners we work with, are hosting a charity ball on 20th October which is raising money for a fantastic cause!

The Association of Professional Staffing Companies (APSCo) was formed to give all firms involved in the recruitment of professional talent that have a commitment to excellence, the specialist support and distinctive voice they need to be successful. It gives candidates and employers a trusted badge of quality whilst providing member firms with an innovative range of services designed for them by recruitment experts.

Sugarman work to Apsco guidelines to maintain our commitment to safer recruitment practices.

The annual charity event Apsco hold is in aid of NSPCC ChildLine.  Apsco has raised over £1.6 million for Childline and are hoping to increase this impressive total this year.

ChildLine is a free telephone counselling service that has helped over 4 million vulnerable children in the UK. It costs just £4 to fund a call or answer an e-mail that will help keep another child safe.

To find out more about Apsco’s charity event, visit


The World’s Biggest Coffee Morning

Sugarman Health & Wellbeing would like to invite you to our Macmillan Coffee Morning this Friday 29th September in our Watford and Stratford branches. Visit us between 10am and 12pm for free tea and coffee and £1 per cupcake/slice of cake.

Friends and family are welcome pop in for cake and a chat. You can also talk to a resourcer about joining Sugarman

Watford – Pearl Assurance House, 77-79 High Street, Watford, WD17 2DN
Stratford – 61 Broadway, Stratford, E15 4BQ

We can’t wait to see you there