The National Commissioning Centre

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Our National Commissioning Centre (NCC) opened in 2021 and is a centralised facility that offers a seamless service where all aspects of care are catered for and where we can reach service users who need support across of England.

Over the years, we have worked with many commissioners and gained valuable insight into the various challenges associated with evaluating and implementing new care packages. These challenges may arise from hospital discharges, breakdowns in current care provision, or urgent care needs.

We work to ensure Service Users get to live where they want, how they want. We will work with the Service User, the family, the commissioners and their wider MDT to build a safe, effective, caring and well-led package of care around any Service User with any complexity of care need.

We are led by your timeframes – whether these are dictated for medical reasons, the pressures of bed blocking or for service user-led timeframes such as getting home for Christmas or the kid’s summer fete. We will work with the Service User, the family, the commissioners and their wider MDT to ensure that your timeframes are met safely and realistically.

Our National Commissioning Centre

The NCC is comprised of a team of skilled individuals, who have refined our referral and implementation process, ensuring a smooth transition for each Service User. By centralising this process, we ensure that our delivery is consistent.

The NCC team consists of:

National Commissioning Manager who oversees the team and operational tasks
Implementation Coordinator who is accountable for all operational tasks
Implementation Nurse who is accountable for all clinical aspects
Recruitment Officer who will recruit carers and oversee meet and greets

Get in touch

To ensure we meet the stipulated timescales Sugarman Health & Wellbeing will provide 24/7 accessibility, via the local office and a 24/7 on-call service, who have access to all patient information and will refer all enquiries/referrals to the NCC Team.