As a Rota Coordinator (Care Scheduler) you will support the effective operation of our service delivery offering, ensuring we have a stable team of caring and professional workers who can be relied upon to meet demand. You will ensure rotas are planned and managed to ensure the level of care supports the client’s needs.
Benefits of working for Sugarman Health and Wellbeing:
Bonus Scheme
23 days of annual leave per year, plus birthday and bank holidays, with an increase to 25 after 2 years
Career Progression in Service Delivery
Mentorship from our experienced Rota Team
Tailored Personal Development Plan, and includes a qualification in Customer Service
The responsibilities of a Rota Coordinator (Care Scheduler):
Building strong relationships with care workers so you can fulfil demand and call upon extra cover when required
Ensuring rotas are emailed to service users and carers in a timely manner
Troubleshooting and resolving any issues relating to shifts
Inputting all carer annual leave on the IT system
Liaising with carers and clients regarding shift related queries and escalating these where appropriate
Responding efficiently to changes in the care and support packages
Participate in the out of hours on call rota (additional pay)
Why Join Sugarman Health & Wellbeing?
Joining Sugarman Health and Wellbeing means becoming part of a supportive and purpose-driven team that truly values the impact of quality care.
How to Apply: Submit your most up-to-date CV. If shortlisted, our Recruitment Team will be in touch.
Sugarman Health and Wellbeing is an equal opportunity employer and welcomes applications from all individuals, regardless of their sex, age, race, sexual orientation, gender reassignment, marital status, civil partnership status, religion, belief, pregnancy and maternity status, or disability.