Job description
Support Worker Opportunities – Learning Disability Service (Filey, North Yorkshire)
Location: Filey, North Yorkshire, YO14
Pay Rate: £15 per hour
Shift Pattern
To maintain the individual’s established routine, the service operates the following hours:
Day Shifts
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7:00am – 10:30pm (This may be delivered as a split shift depending on rota requirements.)
Fixed Day Patterns
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Monday, Wednesday, Friday: 8:30am – 8:30pm
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Tuesday, Thursday, Saturday, Sunday: 9:00am – 9:00pm
Waking Nights
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9:00pm – 9:00am
About Us
Sugarman Health and Wellbeing is a nationwide care provider dedicated to delivering high-quality, person-centred care in the community, helping people live as independently and safely as possible.
Why Join Sugarman Health and Wellbeing?
Joining Sugarman Health and Wellbeing means becoming part of a supportive and purpose-driven team that truly values the impact of quality care. With a strong reputation for delivering personalised healthcare services across the UK, Sugarman offers not just a job, but a rewarding career where you can make a real difference in people’s lives. Whether you’re an experienced healthcare professional or just starting out, you’ll benefit from comprehensive training, flexible working patterns, and genuine growth opportunities.
About the Individual You Will Be Supporting
The person has a learning disability and requires a highly structured, predictable environment with clear routines. Their mum is very particular about how routines are followed and how the home is set out, so staff must demonstrate consistency, professionalism and attention to detail.
Key Support Needs
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Requires full assistance with personal care, including showering and hygiene.
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Needs support with feeding due to wearing splints.
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Blind in one eye due to historic self‑harm.
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Wears pads but will sit on the toilet with prompting and privacy.
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Has dry skin, prefers hair washed and brushed, and uses cotton wool in ears during hair washing.
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Fully mobile but uses a wheelchair for long distances.
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Sleep routine varies depending on staff consistency; routine must be followed precisely. “Staff have to ensure the routine is followed.”
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Enjoys tribute bands, rock and roll, countryside views, quiet cafés, walks and being outdoors.
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Requires a clutter‑free environment; removes bags, ornaments and items she dislikes.
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Communicates through actions and gestures; understands verbal communication but does not speak.
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Displays behaviours such as self‑harm, compulsive removal of items and sensory‑driven actions.
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Has arm splints and a DoLS application in place.
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Prefers her own space and does not like touch.
Candidate Requirements
We are seeking Support Workers who can demonstrate:
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Strong consistency and adherence to established routines
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Calm, structured communication and non‑verbal prompting
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High attention to environmental setup and clutter‑free expectations
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Confidence supporting personal care, feeding and mobility
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Ability to recognise behavioural cues and respond professionally
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Respect for personal space and sensory needs
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Accurate record‑keeping and adherence to care plans
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Reliability within a rota that includes long day shifts and waking nights
Why Join This Service
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Opportunity to be part of a stable, structured team supporting a long‑term package
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Clear guidance from family and existing staff to ensure continuity
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Shadows provided to support safe and consistent onboarding
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Competitive rate of £15 per hour
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Work with an individual who thrives on routine, predictability and calm support
How to apply
To apply, please submit your most up-to-date CV. If your application is successful, a member of our Recruitment Team will be in touch to learn more about your experience, interests, and suitability for the role.
Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.
