With over two decades of experience in the care sector, Heather is a dedicated and passionate leader. She has extensive hands-on experience in learning disabilities and autism as this is where she began her journey, this led to complex clinical care where she progressed into her current role of Registered Manager. Her hands-on experience has equipped her with the practical knowledge and understanding required to manage diverse care needs effectively and compassionately whilst her commitment to compliance and passion for providing the highest standards of care have been central to her role.
Honesty is one of her core values, she believes this is a fundamental element in developing relationships built on trust and ensuring a supportive and welcoming environment for both the clients she supports and the carers she employs. She believes in treating others as she would like to be treated herself – with empathy, kindness, fairness and understanding.
Beyond her professional life, she is passionate about art and crafts, creativity is her outlet, and she loves incorporating it into her work, finding innovative ways to improve the well-being of those in her care. She loves to think outside of the box, always seeking new and effective solutions to enhance the lives of those we support.